The app is not detecting my location/is giving me an error message that says to turn on my location.

The app is not detecting my location/is giving me an error message that says to turn on my location.

If you have already confirmed that your location services are turned on, and you have granted the app access to location while using the app, please make sure that the app is updated to the latest version.

If that does not help, please try opening up Google Maps, then opening Randonautica.

If those do not help, please contact us with your device details (model, operating system) as well as the app version (find this in Settings) so that we may further investigate.
    • Related Articles

    • Why can't the app see my location?

      Make sure you have the latest version. Make sure your phone's location is turned on. Try opening Google Maps and make sure it sees your location then reopen Randonautica
    • The app says “There isn’t a truly anomalous experience in your radius. Try again momentarily”.

      If you are trying to generate IDAs (Intent-Driven Anomalies), such as Attractors or Voids, it may happen that not a single anomaly is found. This is normal since, in a random distribution, we will not always find clusters or empty spaces. nTry a ...
    • Is the app collecting my personal data?

      The application does not collect user data. The generated points (but never your starting point) are stored as anonymized information, with no connection to you or your device. We utilize GPS only for your starting location and never run this ...
    • The app is not working.

      We are still a small team of enthusiasts, and may not always have the capacity to handle heavy traffic on the app. This is the most common cause of issues. Please try again later, and if errors persist, please submit a report in the app.
    • Does the app work in my country?

      Yes! The app works worldwide. If you are having trouble downloading the app however, you may wish to try using a VPN.