Does the app work in my country?
Yes! The app works worldwide.
If you are having trouble downloading the app however, you may wish to try using a VPN.
The app is not working.
We are still a small team of enthusiasts, and may not always have the capacity to handle heavy traffic on the app. This is the most common cause of issues. Please try again later, and if errors persist, please submit a report in the app.
Why doesn't the app look like what I see in some videos?
You are likely seeing the beta version of the app which was released in early 2020. This version is no longer available. If you are wondering how to set your intention in the new app, you were never actually meant to type it in! This was not ...
Is this the official Randonautica App?
Yes, it is! Starting as a small group of curious explorers, the randonauts have exploded into a global phenomenon, exploring the most hidden corners of reality and sharing their findings with an international audience united by their curiosity and ...
How does the Skip Water Points add-on work?
For everyone, if your point is detected to be on a body of water, you will not be charged for that point. However, if you live near water, you may find that your points are appearing on the water more often than not. In this case, you may wish to ...
The app is not detecting my location/is giving me an error message that says to turn on my location.
If you have already confirmed that your location services are turned on, and you have granted the app access to location while using the app, please make sure that the app is updated to the latest version. If that does not help, please try opening up ...